Our Step-by-Step Guide to Building Your Resume

(...and we will help you at each stage so don't worry)

Page 1

  1. Personal Details: Add your full name (add nickname e.g. Bob in brackets), job title (optional), contact information, and write a brief 2-3 sentence professional summary (only if appropriate).
  2. Key Skills: Add 6-10 skills relevant to the position/s you are applying for, mixing technical and soft skills. Drag to reorder. The template will read your information and suggest further skills later.
  3. Education & Certifications: Add your highest qualification first, institution, and year completed. Include any licences, tickets, or professional certifications with the year obtained.
  4. Key Achievements (optional): Include a list of recent and/or major projects you have worked on, sales made, or awards — depending on your job roles and/or experience. Keep it to 3 maximum and be brief. Other achievements can be listed under each job.
  5. Attributes: List positive things managers or co-workers have said about you — e.g. are you motivated, reliable, professional, hardworking, a team player, efficient?
  6. Summary of Recent Positions: List your last 2 or 3 roles. If you have not yet worked, leave blank.

💡 Tip: You have limited space on the front page, use it wisely, detail can go on page 2 onwards. This is a summary menu to get their attention.

Page 2 onwards

  1. Professional Experience: List your most recent job first. Include responsibilities and daily tasks so they have a window into your typical day.
  2. Achievements: List your achievements under each role (only if appropriate for you). Numbers can be helpful e.g. improved sales results by 20%, increased production by 25%.
  3. Summary of Previous Positions: After 10-15 years you can summarise roles or list them. Employers are most interested in what you've done over the last 1-5 years.
  4. Interests: Optional. Only add if relevant to the role.
  5. Referees: Add 2-3 professional referees, ideally former managers. Always ask permission first. You can also add "Available On Request" but that may make the reader wonder if there's a problem. Instead you can add "Please contact me before contacting my referees as my current employer is not aware I am seeking alternative opportunities" if that is more appropriate for you.

💡 Tip: Watch your resume update in real-time on the right as you fill in each section!

💡 Tip: Time Gaps — these must be explained, e.g. Raising a Family; International Travel; Managing a renovation.

💡 Tip: If you are mature and have a long work history, you don't have to include all your roles — just cut off at a sensible point.

Add 6–10 skills relevant to the position/s you are applying for. Mix technical and soft skills. Drag to reorder.

List up to 3 of your most significant achievements — projects, sales, or awards. Keep it brief. Other achievements can be listed under each job in Professional Experience.

List positive things managers or co-workers have said about you or you know that you possess — e.g. are you reliable, professional, hardworking, a team player?

List your most recent job first. For each role, include your key responsibilities and achievements. Use present participle (-ing) for your current role — e.g. "Leading and mentoring a team of 12", "Developing strategic marketing plans". Use past tense for previous roles — e.g. "Led and mentored a team of 12". Use numbers where possible, e.g. "Increasing revenue by 20%".
Not sure of exact dates? Check back with HR departments or enter your best estimate — dates may be requested by employers during reference checks and you'll want them to match up.
Not sure of exact dates? Check back with HR departments or enter your best estimate — dates may be requested by employers during reference checks and you'll want them to match up.
Not sure of exact dates? Check back with HR departments or enter your best estimate — dates may be requested by employers during reference checks and you'll want them to match up.

List your highest qualification first. Include diplomas, certificates, licences, and tickets — e.g. "Bachelor of Business", "White Card", "PMP". Add the institution and year completed.

Education

Certifications & Licences

Use this section to briefly list older roles (typically more than 10 years ago). Just the job title, company, location, and dates — no need for full detail here.

Add interests only if relevant or helpful to the role — for example, if you're applying to be a Train Driver and are a train enthusiast, or want to work as a charity fundraiser and volunteer in your spare time. If in doubt, leave it out.

Add 1–3 professional referees — 2 is fine, ideally former managers. Always ask permission before listing them.
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Sarah Mitchell

Senior Marketing Manager

West End, Brisbane QLD 4101│ 0412 345 678│ sarah.mitchell@email.com.au
Australian Citizen | Eligible for Security Clearance

KEY SKILLSET

  • ■Digital Marketing Strategy
  • ■Campaign Management
  • ■Team Leadership
  • ■Budget Management
  • ■Data Analytics
  • ■Stakeholder Engagement
  • ■Content Strategy
  • ■SEO/SEM
  • ■Marketing Automation
  • ■Brand Development
  • ■CRM Systems (Salesforce)
  • ■Google Analytics

EDUCATION & QUALIFICATIONS

Qualification: Master of Business Administration (MBA)

Institution: University of Queensland, Brisbane, QLD

Year: 2017

Details: Major in Marketing Strategy — Graduated with Distinction

Qualification: Bachelor of Business (Marketing)

Institution: Queensland University of Technology, Brisbane, QLD

Year: 2014

Details: Dean's List 2013, 2014

Google Analytics Professional Certificate

2023

HubSpot Inbound Marketing Certification

2022

Australian Marketing Institute — Certified Practising Marketer

2021

KEY PROJECTS & ACHIEVEMENTS

  • ■Developed and executed integrated marketing campaigns resulting in 45% increase in brand awareness
  • ■Managed annual marketing budget of $1.5M, consistently delivering campaigns under budget
  • ■Spearheaded digital transformation initiative, increasing online lead generation by 60%

ATTRIBUTES

  • ■Committed to public service and ethical conduct
  • ■Strong analytical and problem-solving capabilities
  • ■Excellent organisational and planning skills
  • ■Professional, reliable and accountable

RECENT POSITIONS

Senior Marketing ManagerTelstra CorporationJan 2021–Present
Marketing ManagerSuncorp GroupMar 2018–Dec 2020
Communications OfficerQueensland GovernmentFeb 2015–Feb 2018

PROFESSIONAL EXPERIENCE

Position: Senior Marketing Manager

Organisation: Telstra Corporation

Location: Brisbane, QLD

Period: Jan 2021 – Present

Leading a team of 12 marketing professionals across digital, content, and brand strategy divisions.

Key Responsibilities:

  • ■Leading and mentoring a team of 12 marketing professionals
  • ■Developing strategic marketing plans and overseeing execution across all channels
  • ■Managing the annual marketing budget of $1.5M
  • ■Coordinating with executive leadership on quarterly business reviews

Key Achievements:

  • ■Developed and executed integrated marketing campaigns resulting in 45% increase in brand awareness
  • ■Managed annual marketing budget of $1.5M, consistently delivering campaigns under budget
  • ■Spearheaded digital transformation initiative, increasing online lead generation by 60%
  • ■Established strategic partnerships with 15+ key industry stakeholders

Position: Marketing Manager

Organisation: Suncorp Group

Location: Brisbane, QLD

Period: Mar 2018 – Dec 2020

Managed marketing operations for the Queensland region, overseeing campaign development and execution.

Key Responsibilities:

  • ■Planned and executed marketing campaigns across digital and traditional channels
  • ■Managed relationships with external agencies and vendors
  • ■Conducted market research and competitor analysis
  • ■Prepared marketing reports and performance metrics

Key Achievements:

  • ■Launched successful rebranding campaign that increased customer engagement by 35%
  • ■Implemented marketing automation platform, reducing campaign deployment time by 40%
  • ■Coordinated cross-functional teams across 4 departments to deliver cohesive brand messaging

Position: Communications Officer

Organisation: Queensland Government

Location: Brisbane, QLD

Period: Feb 2015 – Feb 2018

Delivered strategic communications for government initiatives and public awareness campaigns.

Key Responsibilities:

  • ■Developed and delivered strategic communications for government initiatives
  • ■Prepared media releases and managed media enquiries
  • ■Coordinated stakeholder engagement and community consultation programs
  • ■Developed public awareness campaign materials and collateral

Key Achievements:

  • ■Created public awareness campaigns reaching 2M+ Queensland residents
  • ■Managed media relations and prepared ministerial briefing documents
  • ■Coordinated stakeholder engagement programs across regional Queensland

INTERESTS

Add your professional interests, hobbies, or activities relevant to the role.

REFEREE DETAILS (or say Available on Request)

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